(halfbiker) 9 months ago
Hi Halfbikers, This morning my bike got a big problem (hope not). I shot a short video about this. www.youtube.com/watch?v=7fwnMKwslOo You can see the chain is moving, but the wheel is not spinning. I hope i need only some adjustment for sturmey archer x-rd4 and this is not a breakdown.
(halfbiker) 9 months ago
Hi Alexey, Could you see if the yellow lines on the gear hub align when you're on 2nd gear? Here's the manual to help you out > halfbikes.com/halfbike-3-gear-hub-adjustment
(halfbiker) 9 months ago
I am not sure how accurate it should be, but it's almost aligned
(halfbiker) 9 months ago
Could you try to follow the rest of the manual, so that they can be aligned and than see if the problem persists?
(halfbiker) 9 months ago
At this moment both yellow lines are perfectly aligned but the problem is still here. So the sprocket wheel does not move smoothly, it looks like it’s jumping through several teeth or something like this.
(halfbiker) 9 months ago
It seems that your gear hub is truly defective. I already sent you an email with instructions on how to proceed.
(halfbiker) 6 months ago
I have the same problem with my new Halfbike 3 and only ride it 4 times, i have tried a lot of time the gear hub adjustement and align the yellow bars but still don't work.. i hope this is not hard to repair, i'm not really manual.
(ambassador) 6 months ago
Hey, Jérémy! We'll do our best to help out! I sent you an email a second ago. Please have a look at it when possible. Thank you in advance!
(halfbiker) 5 months ago
Hi, I have the same problem. Can you please send me an email. Thx
(halfbiker) 5 months ago
Hey Radu, Just sent you that email :)
3 months ago
Bob, I just experienced the same problem. I also tried aligning the gears but the problem is still there. Can you also send me the instructions on how to proceed? Thanks. Mario
(ambassador) 3 months ago
Hey Mario, I sent you an email yesterday. Please check your inbox (or spam folder, just in case), we'd like to hear your update. Cheers!
1 month ago
Hey all, Whats the solution for this? I have the exact same problem an an almost brand new half-bike. Thanks
(halfbiker) 1 day ago
Hi! My halfbike had to be stored, so a month ago I started to drive it and with only a week of use it presented the same failure. Is it a factory defect or why are there so many cases with the same problem? what is the solution? Thanks!
(halfbiker) 1 day ago
Weird, same issue here. I sent the guys at Kolelinia a message using their contact form today – hopefully they'll be able to solve this problem for us. Now I wish I had a spare (Half)bike to use in the meantime... lol :)
(halfbiker) 1 day ago
@Jaime and @Chris - we received your requests and are already working on them. We don't want to keep you Halfbike deprived for too long and will do our best to help you solve the issue in a timely manner. @Russ, could you please send us an email with your order id at hello@halfbikes.com? I believe your case is now solved or am I wrong? :)
(halfbiker) 23 hours ago
Hi! Irina K.@ I already received an email too. I thank you for the timely follow-up and I will keep an eye on what comes next. Regards!
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