(halfbiker) 2 years ago
Hi Halfbikers, This morning my bike got a big problem (hope not). I shot a short video about this. www.youtube.com/watch?v=7fwnMKwslOo You can see the chain is moving, but the wheel is not spinning. I hope i need only some adjustment for sturmey archer x-rd4 and this is not a breakdown.
(halfbiker) 2 years ago
Hi Alexey, Could you see if the yellow lines on the gear hub align when you're on 2nd gear? Here's the manual to help you out > halfbikes.com/halfbike-3-gear-hub-adjustment
(halfbiker) 2 years ago
I am not sure how accurate it should be, but it's almost aligned
(halfbiker) 2 years ago
Could you try to follow the rest of the manual, so that they can be aligned and than see if the problem persists?
(halfbiker) 2 years ago
At this moment both yellow lines are perfectly aligned but the problem is still here. So the sprocket wheel does not move smoothly, it looks like it’s jumping through several teeth or something like this.
(halfbiker) 2 years ago
It seems that your gear hub is truly defective. I already sent you an email with instructions on how to proceed.
(halfbiker) 1 year ago
I have the same problem with my new Halfbike 3 and only ride it 4 times, i have tried a lot of time the gear hub adjustement and align the yellow bars but still don't work.. i hope this is not hard to repair, i'm not really manual.
(ambassador) 1 year ago
Hey, Jérémy! We'll do our best to help out! I sent you an email a second ago. Please have a look at it when possible. Thank you in advance!
(halfbiker) 1 year ago
Hi, I have the same problem. Can you please send me an email. Thx
(halfbiker) 1 year ago
Hey Radu, Just sent you that email :)
1 year ago
Bob, I just experienced the same problem. I also tried aligning the gears but the problem is still there. Can you also send me the instructions on how to proceed? Thanks. Mario
(ambassador) 1 year ago
Hey Mario, I sent you an email yesterday. Please check your inbox (or spam folder, just in case), we'd like to hear your update. Cheers!
1 year ago
Hey all, Whats the solution for this? I have the exact same problem an an almost brand new half-bike. Thanks
(halfbiker) 1 year ago
Hi! My halfbike had to be stored, so a month ago I started to drive it and with only a week of use it presented the same failure. Is it a factory defect or why are there so many cases with the same problem? what is the solution? Thanks!
(halfbiker) 1 year ago
Weird, same issue here. I sent the guys at Kolelinia a message using their contact form today – hopefully they'll be able to solve this problem for us. Now I wish I had a spare (Half)bike to use in the meantime... lol :)
(halfbiker) 1 year ago
@Jaime and @Chris - we received your requests and are already working on them. We don't want to keep you Halfbike deprived for too long and will do our best to help you solve the issue in a timely manner. @Russ, could you please send us an email with your order id at hello@halfbikes.com? I believe your case is now solved or am I wrong? :)
(halfbiker) 1 year ago
Hi! Irina K.@ I already received an email too. I thank you for the timely follow-up and I will keep an eye on what comes next. Regards!
(halfbiker) 1 year ago
@Irina Thank you for taking care of this in such a smooth and incredibly timely manner! Incredible support, and I'm back to enjoying my newly fixed Halfbike! :)
(ambassador) 11 months ago
Wait...this is not just happening to me? I was so excited to get back on my bike after a few months off because of Covid and tonight it skipped on a gear shift and off the bike I went! Now it won’t go into gear.
(halfbiker) 11 months ago
@Norma Drop us a line at hello@halfbikes.com, Norma. We will need a bit more info to find out what's wrong and how to fix things. :)
(ambassador) 7 months ago
Hello all, Whats the solution? I have the exact same problem. Thanks
(halfbiker) 7 months ago
I’ve been riding my half bike everyday for 2.5 months and I just experienced this issue yesterday. Hub seems to be binding and not engaging in any gear. I would like to know how to repair if possible. I have tried adjusting the shifter cable according to instructions but problem still persists. You guys have been very responsive with my recent orders so I hope you can come trough for me on this. I look forward to hearing from you. Thanks.
(ambassador) 7 months ago
Hi Anthony, I just sent you an email. Have a look at it when you have the chance.
(halfbiker) 6 months ago
Denitsa, Thanks for the reply. I have had a bike shop attempt to adjust the gear shift cable and it did not have any affect. I have been told the Sturmey-Archer X-RD4 was never imported to US so parts are not available here. Please advise on next steps. I am desperate to get back on my bike.
(halfbiker) 6 months ago
Denitsa, I wanted to thank you again for resolving my hub slipping issues quick and easy allowing me to get back to my bike in no time.
(ambassador) 2 months ago
Hello & good Morning, When I drive my Halfbike uphill - a slight incline will suffice then there are very concerning noises coming from the gear shift / front wheel. What can I do? The Gear/chain will not hold and therefore I have to traction. In other cases the gear doest seem to stick when I change gears. I always pause pedalling when changing gears. Please help me. Ben
(ambassador) 2 months ago
I ment to write I have no traction
(halfbiker) 2 months ago
Hi Ben, just sent you an email :)
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