halfbike

Support

FAQ

What's the recommended tire pressure?
Keeping your tires well inflated will make for an easier and smooth ride. We recommend that the front tire is kept at 5 bar / 70psi and the rear ones at 3.5 bar / 50psi
Are the tires standard?
Yes, both the front (20") and rear tires (8") are standards. They can be easily found in most bike or skate shops.
How do I get spare parts?
Maintaining a Halfbike is quite easy actually. It is quite simple mechanically so it requires very little care. On top of that we only use finest quality components and most of them are standard. So in the unlikely event that you need a replacement they’re widely available. That includes the tires as well and most bike or skate shops would have them. In case you need a spare part we can mail it as well.
Do you ship worldwide?
Yes we do.
What comes in the box?
A Halfbike along with instruction manual and everything you'll need to assemble it, including tools.
Does the Halfbike ship fully assembled?
No, it’s not fully assembled. In order to save some space the rear truck and the handlebar come detached from the rest of the Halfbike. Everything you need to get it up and running comes in the box though including manual and tools. It should take you no more than ten to fifteen minutes and doesn't require any special skills. This is a link to our assembly tutorial.
Does the Halfbike have brakes?
Yes, the brakes are integrated into the truck and operate the rear wheels. Because the Halfbike has a relatively short wheelbase and high center of gravity it has brakes only at the rear. They’re effective to control your speed. However the brakes won’t be able to stop you suddenly like on a bicycle for example.
Is the Halfbike suitable for commuting long distances?
Most people find it best for distances up to 5 km / 3 miles. If you’re up for a good workout you can ride much further :)
How long is the warranty? What does it cover?
We offer a standard two years manufacturer warranty. Signs of wear from normal use are not covered, however if there’s a defect in material or craftsmanship on your Halfbike we’ll do our best to assist and help solve it in a timely manner. We’ll be happy to send a spare part if needed or even a replacement Halfbike depending on the the case.
How fast can a Halfbike go?
A typical cruising speed on flat ground is around 20kph / 13mph However it can go faster if the rider pedals harder :) Consider riding a Halfbike as being a little slower than riding a regular bicycle.
What's your return policy?
If you’re not completely satisfied with your Halfbike you can return it within two weeks from the date you received it. The Halfbike should be in good condition and well packed into its original box. We’ll also ask you to cover the shipping expenses.
How does the Halfbike perform up hill?
The Halfbike is best suited to flat ground. However it can manage going up hills as well especially if the rider is fit. We can tell from experience that the three-speed model is fine for inclines up to 7-8% but anything over that will be a struggle.
Does the Halfbike have gears?
Yes, it has a hub with three internal gears by Sturmey Archer. There's also a small shifter mounted on the handlebar to switch between gears.
How much does a Halfbike plus shipping cost?
The price of shipping varies depending on your location. Check the price in our shop here.
What is the height / weight range the Halfbike is best suited to?
We can put the comfort range in between 150 and 195 cm (4'11" to 6' 5") and the maximum rider weighing is 95 kg / 210 lbs. The Halfbikes are currently available in 3 sizes: S, M and L. Check our shop for more info here.
Is the Halfbike foldable?
Yes, it can be folded down in a matter of seconds. The handlebar collapses backwards which makes it quite compact. Once folded it can be taken easily onboard public transport or put in the trunk of even a small car. Below is an image that shows how it folds down.
What are the advantages of a Halfbikes over a bicycle?
The two are so different that they're actually hard to compare. The feeling of riding a Halfbike is really nothing like riding a bicycle. But if we must pick a few we would probably go for the fun of riding and its lightness and compactness.
Do I need some specials skills to ride a Halfbike?
Riding a Halfbike is unlike anything you've tried so far. In that sense knowing how to ride a bicycle for example would be of little help. Nevertheless if you've been practicing any sport, have a good sense of balance or you're just fit and athletic, chances are you'll find it a lot easier.
How easy is it to ride a Halfbike?
Learning to ride a Halfbike from scratch takes time and practice so don’t expect to just pop on and cruise away. Imagine learning to ride a bicycle for the first time. The Halfbike is best suited to fit and active people with good sense of balance. So if you fit that description chances are that you’ll fully enjoy the experience. Most people are able to get the basics and ride in a straight line in under 10-15 minutes. From then on riding will gradually start to feel less of a struggle and more fun. Having a little patience and determination will surely help. Have in mind that it’s more challenging than it may seem from the videos. However it only takes a few days of practice for most people to be able to ride with such an ease.
Where can I try a Halfbike?
You can sign in for a test ride and you’ll be notified if there’s a Halfbike ambassador or a shop near you. A dealer/ambassador locator will soon be available. You'll then be able to see if there's one in your area and contact him directly.
How do I lock my Halfbike?
Easily, there are several closed loops in the frame and handlebar, where you can use an ordinary cable-lock for bicycles and lock it to a fixed object.

Tutorials

Front Tire ReplacementAssemblyLearning the basicsTune up your HalfbikeMounting FendersCable PositioningRear Tire ReplacementLubricationBrake AdjustmentGear Hub AdjustmentMounting Lights

Terms & Conditions

Returns
If you’re not completely satisfied with your Halfbike you can return it within two weeks from the date you received it. The Halfbike should be in good condition and well packed into its original box. We’ll ask you to cover the shipping expenses. If you’d like to return a Halfbike please send us an email with your name and purchase details to hello@halfbikes.com You’ll receive instructions how to proceed promptly. Note that we're based in Bulgaria and all Halfbikes ship from here. A refund for the value of the Halfbike will be issued shortly after receiving the actual product.
Import Fees
International customers have to cover any import duty or fee (if any) administered by their local Customs Authority. All Halfbikes ship from the EU so customers from any member state will receive their Halfbike at their doorstep at no additional charge. We advise you to check with your local Customs Authority for up-to-date info. For your reference all Halfbikes are hand made in Bulgaria and the HTS code is: 8712.00.50 - Other cycles We ship all orders via DHL and cover the full freight charge. There’s a De Minimis Value of imports in some countries and shipments below this limit will be imported free of charge. Below is the De Minimis Value in some countries that we know that is over the cost of a Halfbike: United States - $800.00 (USD) Australia - $1000.00 (AUD) Here’s a link to a table that shows the De minimis regimes world-wide that apply to international shipments. If you want to purchase two Halfbike and live in a country where the De Minimis rate that is less than the cost of two, but over the cost of one Halfbike than you might consider placing two individual orders instead. This way the actual shipping charges will be higher, yet you can still have some savings at the end. For more detailed info please check with your local Customs Authority.
Shipping
Note that we’ll need a few days to prepare and ship your Halfbike. The transit times shown here are for shipping alone. It takes anywhere between 1 and 10 days before an order is shipped based on current stock levels and production schedule.
Warranty
Warranty period Kolelinia will take responsibility for the correct functioning of your Halfbike and will offer free warranty service or replacement in the event of a warranty defect for two years, considered from the date of purchase. Warranty defects are considered all malfunctions, that occur because of defects of materials, manufacturing or assembly errors. *In case of non warranty problems with a Halfbike, within the warranty period, the customer has the option to purchase replacement components at 75% of the original price. Warranty terms The warranty is considered void if any of the equipment has been abused or otherwise used outside of its intended application, specified by the manufacturer. Riding a Halfbike is a potentially dangerous sport and we recommend the use of personal protective gear, including a helmet. Kolelinia will not take responsibility for whatever damage or injuries, sustained during the use of the Halfbike. • Repairs related to normal wear and tear are not covered by the warranty. Warranty services on Halfbikes are provided only in authorized repair shops by qualified mechanics. (Halfbike stores and service areas of authorized dealers from which the bike has been purchased) • Any modifications, replacements of components and additional options not approved by the manufacturer or authorized dealer will not be subject to warranty. • The warranty applies only to the first owner of the bike and cannot be transferred to another person. • The warranty covers any material and manufacturing defects for any of the components or any issues related to the quality of their assembly. • Halfbikes reach customers via a network of authorized dealers. Only bikes purchased from authorized dealers or halfbikes.com, have the right to warranty services. • The rider weight is limited to 95kg / 210lbs • Rider height is limited to 195 cm / 6’4” The warranty is valid in the following conditions • The Halfbike must be presented to the dealer fully assembled, with its original components intact. • The owner provides a proof of purchase to the authorized dealer of Halfbike thereby verifying the date of purchase and ownership of the bike. • The Halfbike has been serviced properly and regularly. • The Halfbike has not been modified. The warranty does not cover • Maintenance • Normal wear and tear of the components (tires, tubes, brake pads, etc.) • Inappropriate transportation • Faults due to improper usage of the Halfbike, neglect and crash damage as well as use by a person exceeding the maximum weight or height • Faults due to misuse or abusive riding. In those cases the owner takes full responsibility for any damage and injury
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